Customer service

thanX is the first digital solution designed exclusively for companies based in Morocco that import or export.

It is a 100% online solution, where you exchange currency at the same moment the transfer is validated, ensuring speed and total control over your funds, always complying with current Moroccan regulations.

From a single tool, you manage documentation without friction, avoiding waiting times and gaining visibility. Each operation is designed so you can decide, control, and move forward with complete confidence.

The foreign exchange market in Morocco is highly regulated and you cannot move currencies freely. thanX guides you step by step through the entire process of international payments and collections, turning official requirements into clear and guided steps, even if you have never made international transfers before.

It allows you to upload and manage all mandatory documentation digitally, facilitates tracking the status of each operation, and ensures regulatory compliance, minimizing risks and providing peace of mind in every transaction.

thanX is backed by CaixaBank, one of the leading European banks, with a local presence in Morocco and more than 15 years of collaboration with the country’s business community.

It is a tool designed based on the real needs of companies like yours, with the aim of saving you time, avoiding unnecessary travel, and adapting to your way of doing business.

In addition, it features advanced security measures such as KYC controls, bank validations, unusual activity alerts, and enhanced authentication, so you can always operate with maximum protection and control.

thanX is authorized by Bank Al-Maghrib and the Office des Changes, and meets all legal and technical requirements to operate in Morocco.

The service is aligned with local regulations for payments and currency exchange, integrating content from Portnet, the Office des Changes, and other key organizations such as the CNDP and the DGSN.

CaixaBank S.A. Succursale au Maroc is authorized by decision of Bank Al-Maghrib No. 16 dated 20/10/2008 and registered in the Casablanca Commercial Register under number 198 245.

All your personal and business data are protected in accordance with Moroccan data protection regulations and under bank-level encryption protocols.

Only you and the people you authorize can access your account information.

In addition, at thanX we apply continuous security controls, enhanced authentication, and active monitoring against attempts at fraud or misuse.

“Local smart” means understanding how money moves in Morocco: knowing the rules, the timelines, the currency controls, and above all, the reality of companies that operate every day with imports and exports.

“Global ready” means you are prepared to operate abroad without friction: you can send, receive, and manage international payments with the same agility offered by global fintechs.

thanX is not a platform that arrives from the outside, but a solution created from within, designed so that as a Moroccan company you can compete, grow, and connect with the world without losing control or compliance.

With thanX, we are driving a new way of making international payments. We want to be the leading digital partner that facilitates currency exchange and international transfers for local Moroccan companies.

We digitize traditional processes, offer a clear and real-time platform with operational agility, complete traceability, and a secure and transparent environment that protects every transaction under the highest compliance standards.